Privacy Policy

Information we collect

We collect the information you provide through our forms, chat and phone calls — including name, company, email address, phone number, website, industry, service area and details about your marketing and growth goals.

We also collect standard technical information such as pages visited, referring URL, campaign parameters (UTM values, GCLID, FBCLID), device type and general location derived from IP address.

How we use information

We use your information to respond to inquiries, prepare growth plans and proposals, deliver the OneVia services you purchase, verify and route leads and appointments, improve our marketing and website, and meet legal obligations.

If you provide consent, we may contact you by phone, SMS or email about your request. You can opt out of marketing messages at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us directly.

Sharing information

We share information with service providers who help us operate — including CRM, hosting, analytics, advertising, call tracking and communication platforms — under agreements that limit their use of that information.

If you are a home service company purchasing opportunities from OneVia, we share homeowner contact information with you solely so you can respond to that inquiry. We do not sell personal information.

Cookies and tracking

Our website uses cookies and similar technologies for analytics, advertising measurement and attribution. You can manage cookies through your browser settings; disabling them may affect site functionality.

Data retention and security

We retain information for as long as needed to provide services and meet legal, accounting or reporting requirements. We use reasonable administrative, technical and physical safeguards to protect information, though no method of transmission or storage is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, or to opt out of certain sharing. Contact us to make a request and we will respond as required by applicable law.

Contact

Questions about this policy can be sent to support@OneViaHome.com or null.